A helpful infographic with some statistical gems.
Find the full-sized image here.
A helpful infographic with some statistical gems.
Find the full-sized image here.
The marine attraction is weathering a storm brought on by “Blackfish,” a documentary exposing its practice of capturing killer whales in the wild, separating them from their families and holding them in captivity–which, for animals accustomed to oceanwide habitats, amounts to a life sentence in a concrete bathtub.
The backlash from the film has seen SeaWorld’s stocks dropping precipitously, scientists raining condemnation upon them, scheduled musicians cancelling their concerts, and hometown teenagers throwing away their Shamu toys in disgust.
The outrage has been so pervasive that Psychology Today compares the “Blackfish Effect” to “a moral uprising akin to the one that eventually overthrew apartheid.”
“Blackfish” exposes practices that a broad swath of society finds morally repugnant and taps into a deep and largely repressed anxiety over the planet’s troubled future. No surprise it has hit a nerve.
But I have to wonder whether “Blackfish” would have been as successful had it been released under any other name.
Most people know these animals as “killer whales” or “orcas.” For most Americans, these words have been in our vocabulary since childhood–they are familiar and comfortable. Even “killer” in “killer whale” no longer compels–not when we equate killer whales with “Free Willy.” If the film had been named “Orca” or “Killer Whale,” I would have assumed it’s another nature documentary à la National Geographic. No offense to NatGeo, but … yawn.
“Blackfish” stopped me. It’s an alternative but little used name for the whale that’s dark, mysterious, strange and powerful. With the tagline, “Never capture what you can’t control,” it’s a one-two punch.
Ironically, SeaWorld has had a hand in diluting the power of the animal’s more common names. “Orca” and “killer whale” now conjure images of large marine mammals performing tricks for crowds.
To their credit, “Blackfish’s” producer and marketing team avoided these instant, cuddly, SeaWorld-shaded perceptions by naming the film with an uncommon, jarring word.
It remains to be seen if SeaWorld can survive this storm–or if it will have to find another use for all those concrete bathtubs.
The concept of medical malpractice was first articulated in 1768 by Sir William Blackstone, who used the term “mala praxis” to describe the improper, unskilled or negligent treatment of a patient that leads to injury or death.
By the middle of the 1800′s malpractice suits were in full swing. Between 1840 and 1860, state appellate courts saw medical malpractice suits rise 950%, while the population grew by only 85%. One of the prominent litigators for both defense and plaintiff sides was Abraham Lincoln.
Protection for physicians came in the form of medical malpractice insurance, first offered at the end of the 19th century.
Fast forward to the 1970s. A flood of claims prompted insurers–most of which were large, multi-line carriers–to dramatically raise their fees. Faced with exorbitant premiums, doctors became insurers themselves, pooling their resources to create physician-owned medical liability companies.
Today, these companies are are facing serious challenges in the market. Brought on by softening demand, increasing expenses, a lack of product diversification, consolidation and acquisitions by commercial carriers, physician-owned insurance companies are experiencing reduced profitability and an uncertain long-term prognosis.
One of these companies decided not to passively accept the inevitable. MMIC, the Midwest’s largest physician-owned insurer, restructured its corporation to become a mutual holding company and invited like-minded insurers to band together for common benefit.
The concept is that member companies aren’t simply swallowed up by MMIC–they are affiliated but remain independent. They retain their governing board and individual brands while leveraging each other’s strengths and resources. As part of the network, they’re able to share resources and expertise, giving them the scale, efficiencies, capital and support to better compete against large stock companies.
MMIC tapped Pollywog to create the brand for this new holding company of insurers who are better and stronger together. Based on this unique positioning, we created the brand name, descriptor, creative tagline, brand identity, Web site design and copy and other materials for the company’s launch.
The Constellation project led to many more opportunities to partner with MMIC on subsequent branding and communications projects–including helping to produce a quarterly magazine, Brink–and we are very happy to be working with this innovative company on a continuing basis.
Athletes can be a superstitious lot. They have “lucky socks.” They avoid getting a haircut before a big game. They want special people to attend their games — or to stay away. They do certain things in a certain way, at a certain time. Why? Because a deep belief in a competitive edge helps them to win.
Last year, Pollywog was approached by an entrepreneur in Australia to help him create a brand for his line of field hockey equipment. His vision: A company fanatically focused on design, offering products made with remarkable materials and expert craftsmanship.
We quickly recognized that his new company shared the same intense desire for excellence as the athletes he was marketing to.
Pollywog provided the name for this provocative new line of products: Ritual.
Following up with brand identity design was the Tenfold Collective in Loveland, Colorado.
There are so many things we love about this project.
Congratulations to Nat and the rest of his team for a well-executed launch of a great product. We are proud to be a part of this brand.
Medical malpractice insurance isn’t just about paying a claim–it’s about making sure claims don’t happen in the first place.
Our client, MMIC provides a range of innovative services and resources to help hospitals, clinics, long-term care organizations and others improve patient safety. In addition to being the Midwest’s largest medical liability insurer, MMIC is also an innovator in the industry.
To provide an optimal platform for its main communication vehicle for policyholders, Pollywog worked with MMIC to rebrand its quarterly journal, The Review, into a publication far more reflective of its thought leadership position.
A review of literature told us that publications produced for the health care industry are, well, unexciting. We believed it was possible (and necessary) to create a magazine that not only provided sound information, but compelled people to pick it up and read it.
First, we led the clients through a positioning phase, achieving consensus on the magazine’s purpose, brand promise, differentiator and personality. Once the positioning had been established, it became clear that “The Review” did not deliver on the stated goals. So, Pollywog provided naming services in addition to visual identity, writing, editing and graphic design for the new publication.
The Risk Mitigation Magazine
What’s Next in Patient Safety
Succinct and emotionally charged, the name “Brink” not only recognizes that health care professionals work in a high-stakes environment, but also that MMIC is on the brink of discovery, constantly finding new ways to protect doctors.
The first issue of Brink was sent to policyholders on June 1. We’re very proud of this work and look forward to partnering with MMIC on upcoming editions.
Think back to the last time you bought tires. If you’re like me, you went to a discount tire store and sat in the waiting room while they were installed.
Hard chair. Bad lighting. Dirty floor. Burned coffee. Irritating channel on the TV. Interior decorating by Goodyear.
Other than offering a decent price on tires–and competent service, if you’re lucky–the current tire buying experience leaves much to be desired.
A Twin Cities entrepreneur had a better idea. Why not make buying tires more emotionally appealing? Let’s replace everything people hate with something they love. Comfortable, upholstered furniture. Pleasing lighting. Carpeted floors. Wi-Fi, HDTV, current magazines, tasteful decor. Let’s let them order online from a huge selection, schedule their appointment on our Web site, or even have their tires installed by mobile service at their home or office.
A concept this different called for a brand with style and emotional appeal. So we developed Grooves, a name alluding not only to the functional aspects of tires, but also the smooth experience you’ll have buying them. Tagline: “You’ll like how we roll.”
As an agency specializing in brand creation, we have branded a few startup businesses that, for various reasons, never came to full fruition. Unfortunately, Grooves is one of them.
It’s disappointing enough not to see the brand in use. But I was really looking forward to buying my next set of tires there. Guess I’ll just have to deal with spartan waiting rooms.
A trademark can be a company’s most valuable asset. But too often, brand development and trademarking are not at the top of the entrepreneur’s to-do list when he or she is ramping up. It’s time-consuming, and often entrepreneurs don’t understand the value of intellectual property. How could a name, for example, cost more than the furniture for their office?
And then there’s the Bootstrapper’s Dilemma: The cost of creating and protecting a brand comes at a time when the fledgling company can least afford it.
But brand creation mistakes can be costly. Going to market with a brand you don’t completely own can come back to haunt you months later, as small business owners like the Oatmeal learned the hard way, and Apple seems to discover over and over and over and over.
Going to market with a completely protected weak name isn’t the answer either. Several years after starting SimulScribe, his voicemail transcription business, the founder realized his weak brand name was hindering growth, so he renamed the company to PhoneTag. Rebranding paid off immediately, with sales doubling in 18 months. But it came at a cost. Not only did the company have to pay significantly for rebranding, it also suffered considerable lost opportunity costs by operating for so long with a weak brand.
Today’s Forbes provides a valuable primer on naming a startup, including helpful information like this for aspiring global marketers:
As it turns out, a little-known rule about trademarking names is this: there is a six month window after applying for a domestic (U.S.) trademark during which you can safely apply for a trademark in another country and it will be backdated to the date of the U.S. registration.
In 2007, Mary Pokluda was an aspiring entrepreneur with the self-named personal assistant business, “The PA4U.” Recognizing the weakness of her brand name, though, Mary asked Pollywog to help.
So we created a new brand for her—Bumblebee—a friendly, approachable name connoting task-driven efficiency.
Mary instantly loved her brand (and even tattooed the logo on her ankle!) and proceeded to leverage the strength of the name and visual identity in her marketing and networking. With its many evocative connotations, the Bumblebee brand has enabled Mary to link it to her services in memorable ways. From her home office—the Hive—she manages her “worker bee” subcontractors as they buzz around town from task to task.
“The aspect of association is huge,” Mary says. “Having a strong brand has allowed me to be memorable and stay top of mind.”
Combined with the strength of her brand, Mary’s determination, skills and “sweet-as-honey” personality have created a small business force of nature, and Bumblebee has enjoyed remarkable growth during the toughest economic climate since the Great Depression.
Today we learned that Bumblebee has been named one of the 100 best in American business and has received the 2013 Blue Ribbon Small Business Award from the U.S. Chamber of Commerce.
We’re very proud of Mary and her commitment to her brand. Congratulations, Mary!
An estimated 3-4 million animals die in America’s shelters every year—the tragic result of pet overpopulation. Our client, Animal Humane Society, launched a bold initiative this year to help change the world for homeless pets by asking people to live by a code of honor called the “Law of the Paw.”
Everyone has what it takes to live by the Law of the Paw. When you commit to live by the Law of the Paw you’re not only helping your pet—you’re helping thousands of other animals by reducing homelessness and saving lives.
Do these three simple things for your animal, and you’ll help create a better world for all animals. And you and your pet will sleep better knowing the good deed you have done.
Pollywog provided brand positioning services and the program’s inspirational name. Our friends at Sussner Design created the brand identity.
I have always adopted my pets and had them spayed or neutered. But working with AHS on the Law of the Paw also made me realize how important it is to ID my housecats. (Stray, unidentified animals can account for 50%-75% of the animals in shelters.) So now, Rupert and Bixby are not only microchipped, they’re also wearing a collar with an ID tag in the event that they ever manage to sneak through an open door and out into the world.
If you own a pet or plan to get one, please promise that you’ll do these three things: Adopt. Spay. ID. And please add your name to the growing list of responsible pet owners committed to reducing euthanasia by living by the Law of the Paw. Sign here: Law of the Paw
I’m always fascinated by the background story behind iconic brand names. Like Apple Computer’s re-imagined personal computer, introduced in 1998, which would ultimately be called the “iMac.”
What would Apple look like today if its agency hadn’t talked Steve Jobs out of his pet name for it–the “MacMan?” Would we have had the “iPod” or the “PodMan?” The “iPhone” or the “PhoneMan?” The “iPad” or the “PadMan?”
Let’s all give TBWA/Chiat/Day props for steering Jobs away from that naming disaster. And let’s be thankful that Jobs was man enough to recognize an idea better than his own. Ken Segall tells the story here.